Today I received an email from a company from which I had previously ordered stuff on-line. I got a kick out of the engaging subject line of the email, reproduced here verbatim:<\/p>\n
\nHey { first_name|title|default:’there’ }}, ready to reorder?\n<\/p><\/blockquote>\n
There is something vaguely sweet and clueless about this: A company tries, yet spectacularly fails, to provide a human touch.<\/p>\n
They attempted to reach out to me in a personal way, but relied entirely on buggy software to do the deed. So I ended up getting this weird garbled message from an unambiguously non-human bot.<\/p>\n
You can cut the irony with a knife.<\/p>\n
And it makes me wonder. How many so called “human interactions” with vendors involve no human at all in the loop?<\/p>\n
How far along are we toward a dystopian future that many of us fear: A world in which all too many of our so called “personal” interactions do not involve any other human being at all?<\/p>\n","protected":false},"excerpt":{"rendered":"
Today I received an email from a company from which I had previously ordered stuff on-line. I got a kick out of the engaging subject line of the email, reproduced here verbatim: Hey { first_name|title|default:’there’ }}, ready to reorder? There is something vaguely sweet and clueless about this: A company tries, yet spectacularly fails, to … Continue reading “first_name|title|default”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/posts\/23240"}],"collection":[{"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23240"}],"version-history":[{"count":2,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/posts\/23240\/revisions"}],"predecessor-version":[{"id":23242,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=\/wp\/v2\/posts\/23240\/revisions\/23242"}],"wp:attachment":[{"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=23240"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/blog.kenperlin.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=23240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}