Minds on fire

This year the UIST conference was on the small side, because fewer people end up going to Quebec City than to, say, Tokyo (which was the site of last year’s conference). But that very smallness was wonderful.

A small number of attendees may not be good for the financial health of the organization, but it’s great for the people who do attend. There is a certain intimacy, a complicity, that starts to fall off when the numbers get too large.

After seeing all the great work presented over the last few days, I am left with lots of thoughts about where to go next in our own lab’s research. That’s what always happens after this conference — my mind is on fire up with exciting possibilities.

Several of the grad students in our lab came to the conference this week, and gave brilliant demos. Perhaps, after seeing our students’ great work, other attendees are finding their minds on fire with exciting possibilities.

Good design doesn’t need underlining

I was having a conversation at the UIST conference this week with Bill Buxton, one of my heroes in the field of HCI (Human/Computer interfaces). We realized that we both disapproved of the idea of computer interfaces that tell you where you are supposed to focus your attention.

Essentially, if an interface needs to tell you where to look, then it is doing something wrong. If the interface is properly designed, you should already be looking in the right place.

Consider earlier media, such as cinema. A great film director, such as Bigelow or Scorcese, knows how to steer your eye around the screen, without you even realizing they are doing it. They don’t need to tell you to look at a certain place — you are already looking there.

To invoke an even earlier media technology, think of novels that you have read and loved. You can clearly remember the most vivid passages, the ones that had a deep impact on you.

Theoretically a novelist could tell the publisher that certain passages need to be underlined in red. “These are the places,” the hopeful author might explain, “where the reader really needs to pay attention. Let’s highlight those passages just to make that clear.

If I were a publisher, I would seriously question this strategy. And so should you, if you are an HCI designer.

That moment

That moment, when the tricky and ambitious new computer program you’ve been working on, the one you weren’t sure would ever work, the one that was way too ambitious in the first place, the one that was producing such crazy results that you were beginning to doubt your very sanity, the one that had made you start to think you had seriously overreached, the one that had somehow turned into a full-blown existential crisis, the one that had recently been giving you nightmare visions of Sisyphus forever pushing that giant rock up a mountain, the one that was making you put aside such distractions as doing laundry and remembering to feed yourself, that moment…

Yes, that moment. The moment when it finally starts to work.

That moment has now arrived. I think I will go for a nice meal.

🙂

Full disclosure

The recent fall of Harvey Weinstein was breathtaking in its scope and rapidity. This was one of the most powerful and influential individuals in popular culture, possessed of a vast network of alliances extending into seemingly every corner of the globe.

Yet when he fell, he fell completely. His carefully constructed public reputation dissolved in an instant, like tissue paper in the rain.

I am wondering whether this moment was connected to advancing technology. In some ways it reminds me of the Mitt Romney “47% incident”. While running against Obama in 2012, Romney was at a private fund raising event, giving a speech which was intended to be heard only by his fervent political supporters.

Yet when a bartender at the event secretly recorded the moment on his SmartPhone, the video went viral. The entire world saw Romney accusing nearly half the U.S. population of being freeloaders who wanted only to live on government handouts. It did not bode well for his chances at the election booth.

Perhaps something similar was going on with Mr. Weinstein. He came to power at a time when it was still possible to keep secrets — a time when a sexual predator could make unwanted advances to a powerless young person in a hotel suite, and nobody could prove a damned thing. What went on in the hotel suite, stayed in the hotel suite.

But now every young person carries a recording device, and knows how to use it. If somebody acts inappropriately toward you, you can not only record the moment, but also upload it instantly to the Cloud.

Many influential people over a certain age don’t quite understand this. This sort of thing simply wasn’t possible when they came to power, and it still doesn’t occur to them that they now live in a world in which information can be captured and disseminated instantly, on a global scale.

In today’s world, if you want to remain in power while being a predatory creep, there is only one way to inoculate yourself against modern information technology: Don’t hide your monstrosity, flaunt it. Constantly attack people for no reason, and never hesitate to just make stuff up. Even better, shamelessly change your story whenever anybody calls you on a lie, preferably while starting another random attack upon yet another startled victim.

You must always act disgusting and hateful with your public face, not merely in your private behavior. Be openly racist, homophobic and mysogynist, brag proudly about groping women and girls, remember to say nice things about Nazis, and make sure to create a public record of shamelessly and blatantly causing many others to suffer just to line your own pockets.

It seems that in a world of full disclosure, this is the only effective way you can still get away with being a monster.

A different kind of Augmented Reality

Today I enjoyed a luxurious six hours of uninterrupted time on my flight from Los Angeles to Montreal (actually more, because of flight delays).

There was nobody except me and my computer and my music.

Sure, there were people all around me in the plane, but I was able to tune them out, and focus on the many things I wanted to work on on my MacBook.

It definitely helped that I had in my Bose Hearphones. All of the outside sounds faded away to a distant dream, and I was free to float in my own world, listening to my favorite songs and getting lots of work done.

As the flight approached Montreal, I switched the music to Leonard Cohen.
Which I suppose is obvious, but it was also completely wonderful, just Leonard and me.

When people think about augmented reality these days, they usually think about enhancing what you can see with your eyes. But maybe, when we think about the possibilities of augmented reality, we should also be thinking about what you can hear with your ears.

Snap chats

Snap Inc is tucked away inconspicuously less than a block from Venice Beach in L.A. The company’s presence here is almost totally stealth — if you didn’t already know where it was, you would be hard pressed to find it.

I was here to visit for just one whirlwind day (flying in from NYC late last night, then flying off to Quebec City for the UIST conference tomorrow morning). This morning I gave a guest lecture, and then, over the course of the day, met with a lot of very cool and brilliant people.

I hadn’t been completely sure what to focus on for my talk, so I had given a sort of overview of various thoughts and experiments. Then, after meeting with all those great people one on one and in small group discussions, I developed a better understanding of what I should have focused on in my talk.

I kept thinking, all through the day, “Ah, if only I had shown that demo, or described this project.” But of course, when I’d given my talk in the morning, all of those great conversations had not yet happened. And outside of a Ted Chiang story, nobody can actually see the future.

So I consoled myself by noting that those very thoughts meant that this is probably just the beginning of a fruitful collaboration. And the next time I come here for a visit, I will probably know exactly what to lecture about. 🙂

Future conversational pinging

In 2017 it’s pretty obvious when someone isn’t paying attention to the person they are with, due to some on-line distraction. You see this all the time: somebody in a restaurant is staring at their phone, while their companion across the dinner table either looks on in dismay, or else gives up and takes out their own phone.

But if wearables take off, then this overt social signaling of inattention will no longer be available. People will look right at you, while secretly scrolling through Facebook, or reading their email, or just checking out the latest funny cat pics.

In response, their conversational companions might develop a new sort of defensive strategy, which might be called “conversational pinging”. Rather than just talking, and assuming one’s companion is paying attention because they are looking right at you, we might evolve techniques to periodically “ping” our conversant, to make sure he is really paying attention.

This isn’t something we generally need to do now, because when in 2017 when someone is looking right at us, they literally cannot be checking their Facebook page. But once wearables start to take over, all bets will be off, and pinging strategies will start to evolve and grow more sophisticated.

Such pings might consist of mentioning a surprising name or topic that is sure to elicit a reaction — unless the other person is not paying attention. Or deliberately slipping a bad joke into the conversation, and acting as though you just said something funny. If the person laughs anyway, you can be pretty sure it means they weren’t really paying attention.

Or else it means they have a really bad sense of humor. In which case you probably shouldn’t keep talking to them anyway.

Bonsai roots

This evening a friend took me to see Uncle Bonsai, an edgily funny deconstructionist alt-folk group that has been playing, recording and touring on and off for more than thirty five years.

At one point during the between-song banter, guitarist Andrew Ratshin started to wax rhapsodic about Wonderama, a kids’ TV show that reached its peak of popularity about half a century ago. Gazing misty eyed into the middle distance, he said “The show was never the same after Sonny Fox left.” **

He then turned to the audience and asked “How many people remember Sonny Fox?” A surprisingly large number of hands shot in the air.

At which point somebody from the audience shouted “Bob McAllister was better!” A hush fell over the crowd, and there was a moment of eerie silence.

Ratshin’s bandmate Arni Adler then turned to fix the heretic with an icy stare of disdain and disbelief. “After the show,” she said, “we’re taking this outside.”

** Sonny Fox left the show in 1967

The comedy of the commons

Generally speaking, people are pretty good at keeping our lab’s kitchen clean. They wash their own dishes, put food away in the fridge, throw out their garbage after meals.

But people aren’t always perfect, and sometimes somebody leaves some paper plates on the table, or an unwashed mug ends up sitting in the sink. This makes nobody happy.

The other morning I came in to find some napkins and paper plates on the table. On top of them was a big handwritten paper sign. It said: “It’s rude to leave your stuff lying around.”

I could understand the frustration of the person who found the napkins and paper plates lying on the table. And I could see how they would want to send a clear message to the perpetrator.

But I also could see what this whole scene might look like from the perspective of an outside visitor to our lab. “Who are these people?” she might ask herself. “Are they engaged in some sort of ongoing domestic war? Do they even like each other?”

I did what I usually do when I see stuff lying around. I picked it all up off the table and I threw it in the trash — including the handwritten paper sign.

For me this is a typical response. When I see the occasional unwashed dish or mug in the lab sink, I just wash it and put it in the drying rack.

There is a part of me that wonders whether I am being an enabler, whether maybe there is a better path. But if that “better path” is to shame people, I’d prefer to stick to the path I’m on.

After all, as a faculty member it’s part of my job to invite visitors to our lab, so I always need to see what our lab looks like from the perspective of those visitors. And when you look at it that way, the occasional dirty mug in the sink is a lot more acceptable than evidence of shaming.

That song in your head

Have you ever gone through an entire day, and then realized, only toward the end of the day, that all day long a particular song had been running through your head? That happened to me today.

The funny thing is that it has happened to me lots of times before. And I generally don’t realize, until the end of the day, that I have been playing the same song in my head for hours on end.

I suspect that this may be a widespread phenomenon. And I also suspect that it’s a sort of “pearl in the oyster” sort of thing.

In other words, somebody says a random phrase, or you have a particular experience, which gets a bit of remembered song lyric into your head. You don’t really take note of that initial experience, but your brain latches on to that moment, like the grain of sand in an oyster, and builds upon it.

Before you know it, the song is playing in your head. Except you don’t realize, until much later in the day, that you’ve been playing, on an endless loop, that song in your head.