I remember many years ago looking at my landline telephone and thinking “I know there’s a computer in there. Why can’t I access it?”
Now in this modern age when we all have smartphones, you can indeed program your phone in all sorts of ways. We look back now on the way these things used to work, and we wonder why anybody ever put up with it.
Last night I called a restaurant from my smartphone and they put me on hold. I waited for 10 minutes while I was forced to listen to their stupid on-hold music. And I thought to myself, “Why do I have to listen to their music? Why can’t I program this thing so that I can listen to my music instead?”
I wonder whether in the future that will become possible. Maybe one day we will look back on the way these things work today, and we will wonder why anybody ever put up with it.